Responsible Gaming at pc88
Gaming should always be entertaining, never a source of stress or financial hardship. pc88 is fully committed to providing Bangladesh players with the tools, information, and support needed to keep their gaming experience safe, balanced, and enjoyable — on their terms.
Our Promise to Players
Six Pillars of Responsible Gaming
Strict 21+ Age Policy
pc88 enforces a mandatory minimum age of 21 years for all players. Every new account is subject to identity and age verification before full account access is granted. We use rigorous KYC checks to prevent underage gambling, and any account found to belong to a person under 21 is immediately closed.
Flexible Deposit Limits
Players can set daily, weekly, or monthly deposit limits directly from their pc88 account settings. Once a limit is in place, it takes effect immediately. Increases to limits have a 72-hour cooling-off period before activation, giving you time to reflect. Decreases apply instantly, always putting your safety first.
Session Time-Out
Set a session duration limit and pc88 will automatically log you out when your chosen time is reached. You can also receive reminder notifications at intervals you define. This tool helps you keep your gaming sessions to a manageable, pre-planned length and prevents unintended extended play.
Self-Exclusion Tools
If you feel you need a break from gambling, pc88 offers self-exclusion periods ranging from 24 hours to permanent closure. During a self-exclusion period, your account is locked, deposits are blocked, and all marketing communications are suspended. To activate self-exclusion, contact our support team at [email protected] at any time.
Reality Check Reminders
pc88's reality check feature sends on-screen notifications at regular intervals showing how long you have been playing and your net session result. These prompts encourage you to pause, assess your current situation, and make a conscious decision about whether to continue, take a break, or stop entirely for the day.
24/7 Player Support
Our dedicated support team is available around the clock to assist any player who has concerns about their gambling behaviour. Whether you need help activating a limit, requesting self-exclusion, or simply want to talk through your concerns, reach us at [email protected] and we will respond promptly and without judgement.
Understanding the Basics
What Is Responsible Gaming?
Responsible gaming means approaching online betting and casino play as a form of entertainment — one that you engage with freely, within affordable limits, and in full control of your choices. At pc88, we believe that gaming should never come at the expense of your financial stability, your relationships, or your mental wellbeing.
For the vast majority of players in Bangladesh who enjoy pc88's cricket betting markets, live casino tables, slot games, and crash titles, gambling is a fun pastime. They set a budget, stick to it, and treat any winnings as a bonus rather than an expected income. That approach — treating gambling as entertainment with an affordable cost — is the core of responsible gaming.
However, pc88 also recognises that for a small number of players, gambling can become problematic over time. Problem gambling is not a character flaw or a sign of weakness. It is a recognised condition that can affect anyone, and it tends to develop gradually. Early intervention — setting limits, taking breaks, and seeking support — is the most effective response.
pc88 is committed to making responsible gaming tools as accessible and easy to use as possible for all Bangladesh players. Every tool described on this page is available free of charge and can be activated at any time, with no waiting period and no penalties. Your long-term wellbeing matters to us far more than any single session's revenue.
Gambling Is Not a Solution
Gambling should never be seen as a way to earn regular income, pay off debts, or solve financial problems. The house edge in all casino games and the unpredictability of sports outcomes mean that over time, no betting strategy guarantees consistent profit.
Play for entertainment. Manage your budget. Set limits before you start — not after. These three habits form the foundation of a safe, sustainable gaming experience at pc88.
Step-by-Step Controls
How to Use pc88's Responsible Gaming Tools
Set Your Budget Cap
Log in to pc88, navigate to Account Settings, and select "Responsible Gaming". Choose a daily, weekly, or monthly deposit limit in BDT. The limit activates immediately. To increase a limit, a 72-hour review period applies. Decreases take effect right away.
Cap Your Losses
In addition to deposit limits, pc88 allows you to set a maximum loss amount per day, week, or month. Once your loss limit is reached, further wagering is paused for the remainder of that period. This prevents a bad run from escalating into a serious financial impact.
Take a Planned Break
Select a time-out period of 24 hours, 48 hours, 7 days, or 30 days from your account settings. During a time-out, your account is temporarily suspended, all deposits are blocked, and promotional emails are paused. The time-out cannot be reversed once activated.
Long-Term Exclusion
For players who feel they need an extended break, pc88 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. Contact [email protected] to activate. Permanent self-exclusion cannot be reversed — your data is retained for AML compliance purposes only.
Recognise the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling is no longer just entertainment and that it may be time to seek support.
Chasing losses — Continuing to gamble in an attempt to win back money you have already lost, often leading to larger bets and deeper losses.
Gambling with essential funds — Using money set aside for rent, groceries, utilities, or family expenses to fund gambling activity.
Borrowing to gamble — Taking loans, using credit cards, or borrowing from family and friends specifically to fund gambling sessions.
Inability to stop — Repeatedly trying to cut back or stop gambling but finding it difficult or impossible to follow through on that intention.
Hiding gambling activity — Being secretive about the time or money spent gambling, or lying to family members about losses and session frequency.
Neglecting responsibilities — Missing work, neglecting family duties, or withdrawing from social activities in order to spend more time gambling.
Gambling as an escape — Turning to gambling to relieve stress, anxiety, depression, or boredom rather than for genuine entertainment.
Escalating stakes — Needing to place increasingly large bets to experience the same level of excitement that smaller bets previously provided.
Know Where You Stand
Quick Self-Assessment
The following questions are adapted from widely used responsible gambling assessment frameworks. Answer them honestly to get a better sense of your current relationship with gambling. If you answer "yes" to three or more, we strongly encourage you to contact pc88 support or a professional counselling service.
This self-assessment is informational only and is not a clinical diagnosis. If you are concerned about your gambling habits, please speak to a qualified professional or contact our support team.
How to Get Help
Steps to Take Right Now
-
1
Set a Limit Today
Log in to pc88 and navigate to your Account Settings. Under "Responsible Gaming", set a deposit or loss limit that reflects what you can genuinely afford. Do this now, before your next session, not after.
-
2
Take a Time-Out
If you feel you need a break, activate a time-out from 24 hours to 30 days. This gives you space to reflect without permanently closing your account. You can do this instantly from your account settings at any time.
-
3
Talk to pc88 Support
Our support team is available 24/7 and trained in responsible gaming assistance. Email [email protected] with the subject "Responsible Gaming Help" and a team member will respond within 2 hours with personalised guidance.
-
4
Request Self-Exclusion
If you need a longer break, request a formal self-exclusion period of 6 months, 1 year, 3 years, or permanently. This immediately locks your account, blocks deposits, and stops all promotional contact.
-
5
Seek Professional Support
For deeper concerns, speaking to a professional counsellor or mental health specialist is always advisable. In Bangladesh, mental health support is available through several organisations — your doctor or local health authority can provide referrals.
Platform Safety
How pc88 Protects Every Player
SSL Encryption
All data transmitted between your device and pc88 is protected by industry-standard TLS/SSL encryption. Your personal details, financial transactions, and account activity are secure at every step. Look for the padlock icon in your browser address bar whenever you use pc88.
Fraud Detection
pc88 runs continuous automated monitoring to detect unusual account activity, suspicious login attempts, and irregular transaction patterns. If our systems detect anything that looks out of place on your account, we will contact you directly and take protective action immediately.
Certified Game Studios
Every game on pc88 is supplied by internationally certified studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. All games are tested for fairness by independent auditors. RTP (Return to Player) rates are certified and publicly disclosed by each studio.
Segregated Player Funds
Player account balances are maintained separately from pc88's operational funds. This means that the money in your pc88 account is protected and available for withdrawal at any time, independent of the platform's operational activity. Your funds are always yours.
Behavioural Monitoring
pc88's platform analyses anonymised behavioural patterns to identify players who may be showing early signs of problem gambling — such as sudden large increases in session time or stake size. If our systems flag a concern, a member of our responsible gaming team may reach out proactively to check in.
Instant Account Lock
If you ever feel your account has been compromised, or if you simply want an immediate pause on all activity, you can request an instant account lock via email. Our support team will lock your account within minutes of receiving your request, blocking all access until you are ready to proceed.
Email Support
Send your responsible gaming concerns to our dedicated team. We respond within 2 hours for urgent matters and within 24 hours for general enquiries.
Live Chat
Connect with a pc88 support agent via live chat directly within your account. Available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.
Available after login
Response Times
Responsible gaming requests are treated as priority tickets. Self-exclusion and account lock requests are processed within 24 hours. Limit adjustments take effect instantly for reductions.
24/7 — Bangladesh Standard Time (UTC+6)
Protecting Young People
Guidance for Parents and Guardians
If you share a device or household with young people, taking a few simple steps can help ensure that gambling websites remain inaccessible to anyone under 21.
Use Parental Controls
Most modern devices — including Android smartphones, iPhones, Windows PCs, and routers — offer built-in parental control features. Enable website filtering to block gambling-related content at the device or network level.
Secure Your Account
Never share your pc88 login credentials with anyone. Use a strong, unique password and ensure your account is always logged out after each session on shared devices. Enable two-factor authentication where available for additional security.
Protect Payment Methods
Keep your bKash, Nagad, Rocket, and bank card details private and inaccessible to young people in your household. Avoid saving payment credentials on shared devices. Review your transaction history regularly for any unexpected charges.
Open Conversations
Having honest, age-appropriate conversations with young people about the risks of gambling is one of the most effective protective measures. Explain that gambling is for adults only, that outcomes are based on chance, and that it is never a reliable source of income.
Play Smart with pc88
Enjoy pc88 Responsibly
pc88 is designed for Bangladesh players who love cricket betting, live casino, and top-tier slot games — and who want to enjoy it all within safe, healthy limits. Set your boundaries, use our tools, and play with confidence.
SSL secured · 21+ only · bKash & Nagad deposits · 24/7 responsible gaming support